• 2017 Brookside Lane Kingsport, TN 37660
  • Phone: 423-245-0600

Employment & Training Opportunites

Giving Back to the Community We Serve

We offer job training, and employment services designed to help people with barriers to employment fulfill their employment goals. Barriers to employment can be, but not limited to; a disability, no employment history/experience, no high school diploma, single parents, seniors, ex-offenders, language barriers, and youth.

Our Goodwill serves 17 counties in Northeast Tennessee and Southwest Virginia; Tennessee: Sullivan, Washington, Hawkins, Greene, Hancock, Unicoi, Carter, and Johnson. Virginia: Scott, Wise, Washington, Russell, Smyth, Dickenson, Tazewell, Buchanan, and Lee.

We have five Workforce Development Staff located throughout the service area for easier access to services. We are located in Kingsport-TN, Johnson City-TN, Richlands-VA, Abingdon-VA, and Chilhowie-VA.

Employment Services

Community Employment Service

Community Employment Service is designed to empower individuals to succeed in competitive employment in the community. Community Employment Service may be provided as one or a combination of the following:

Job Placement Service includes career orientation, job search, resume preparation, job application assistance, interview assistance, personal care instruction, and work related skills training. After clients find employment, our professionals regularly consult with them to assess their progress and determine the need for additional services.

Supported Employment Service developed to train and place individuals with disabilities into competitive work settings and provide them with continuous support throughout employment period to ensure successful retention. This service includes three stages: 1) training and/or placement; 2) 10 days job coaching, after which the job coach begins to “fade” from the picture as natural supports (co-worker interaction) develop; 3) after 90 days of employment, follow-up services are provided to the individual and employer twice monthly for the length of employment. A job coach is available at any time to intervene should a problem arise or the individual’s job responsibilities change.

Vocational/Situational Assessment

Vocational/Situational Assessment identifies an individual’s strengths, needs, functional limitations, abilities, personal preferences, vocational potential and provides recommendations for career directions and/or advancement, further education/training, or vocational services. The CareerScope computer assessment tool and community based assessment sites are utilized to obtain the above information. Clients may also answer questions or be asked to perform specific activities to help the specialist gain a complete understanding of the person in order to recommend appropriate programs and services.

Work Adjustment Experience

Individuals are provided with a structured, planned, and supervised work experience at one of our Goodwill locations or at a community partner site. They will develop an employment plan designed to encourage personal and professional growth through understanding of basic concepts such as dependability, working with others, following directions, completing tasks, and problem solving. After completion of the program, they may be provided with job placement assistance if requested.

Re-entry Program

Goodwill offers employment services to men and women who have criminal backgrounds. The program addresses skills that could affect employ-ability as individuals reenter the workforce such as; application assistance, resume’ development, online job searching, interview preparation, and job placement assistance. This program is in cooperation with the Tennessee Department of Corrections.

Senior Community Service Employment Program (Host Agency)

We provide job skills training and instruction services to those seniors who for different circumstances find themselves entering the work force again after a period of unemployment. Training is provided 20 hours per week in the following job skills: customer service, pricing merchandise, stocking merchandise, and general janitorial. Services are provided under Host Agency Agreement as part of the program held by First Tennessee Human Resource Agency.

Transitional Services

Community Service
We provide an outlet for criminal offenders to complete required community service throughout our service area. Individuals are placed in our stores and contract locations to perform various tasks such as loading/unloading trucks, baling, production, janitorial and other needed tasks.

School-To-Work Program
This program’s purpose is to provide a successful transition from school to work. Job-site training is provided to ensure that students learn their jobs completely. Students are also instructed in developing desirable work conduct and appropriate social interaction with co-workers and supervisors. Goodwill cooperates and communicates with area school systems to provide these services. Through this program Goodwill students are exposed to different work experiences and a variety of job tasks.

See the kind of jobs we offer and submit an application:

View current job listings and apply for open positions:

Apply online or download a printable application:

Employee Benefits

Our Workforce Development Professionals assist people in discovering their strengths and interests, and develop their career plans through training, job coaching, and employment development services. The ultimate goal is to help people secure and maintain meaningful employment.

Goodwill provides these benefits to its employees:

  • Paid Vacation & Holidays
  • Dental Insurance
  • Life Insurance
  • Retirement Plans

Training and Employment Staff

Home Office
Erin Starnes
Director of Workforce Development
2017 Brookside Lane
Kingsport, TN 37660
423-245-0600

Kayla Tester
Re-entry Program Manager
2017 Brookside Lane
Kingsport, TN 37660
423-245-0600

Stacy Haas
Digital Skills Instructor
2017 Brookside Lane
Kingsport, TN 37660
423-245-0600

Southwest Virginia Higher Education Center
Robin Haga
Senior Community Service Employment Program (SCSEP)Program Coordinator
1 Partnership Circle
P.O. Box 1987
Abingdon, VA 24212
276-619-4389 or 276-791-9962

Chilhowie Store
Robin Haga
Program Manager
1205 Lee Hwy
Chilhowie, VA 24319
276-525-5821