Community Service Program

Goodwill Industries of Tenneva, Inc.’s Community Service Program provides access to a professional retail learning environment in which participants complete court-ordered community service hours while building workforce-related skills. Participant experiences are focused on supporting Goodwill’s mission as a dynamic social enterprise to provide employment services to those in need and to strengthen community infrastructure. 

Eligibility

Community Service Program participants must be at least 16 years of age, adjudicated, and recommended for community service. Individuals referred to the program must not have violent offenses. Individuals with charges of assault/battery, child abuse, domestic abuse, murder, rape, sexual violence offense, or a charge with the aggravated designation are not eligible for community service placement with Goodwill.

Accountability

All Community Service Program participants are brand ambassadors for Goodwill. While completing required service hours through the Program, or any other community based or service-learning programs administered by Goodwill, participants must follow all policies and procedures of Goodwill Industries of Tenneva, Inc. This includes Goodwill’s Code of Ethics and Accountability.

Fundamentals

Community Service Program participants are given a strong foundation through integrative learning upon enrollment. Required learning modules cover important workplace skills and topics to welcome participants to the retail environment before performing their service hours in the store. Online training includes Goodwill 101, Attitude in the Workplace, Basic Customer Service, Self-Presentation in the Workplace, and Workplace Safety. Additional modules may be assigned to reinforce a participant’s workplace skills. 

Store Duties

Store duties may include but are not limited to accepting and processing donations; cleaning the facility; grading and hanging textiles; pulling, straightening, and stocking items on the sales floor, or running carts of processed items to the sales floor for display.

Contact

Please direct all referrals, questions, or emails regarding the Community Service Program to the following Goodwill contact: 

Greg Walters, Volunteer Services Coordinator
Office Hours: 10:00 a.m. – 4:00 p.m., Tuesdays and Thursdays
423-426-3922 mobile
gwalters@goodwilltnva.org